We fit, service and repair all major brands
Meet your audiologist
I’m Hannah Reyes, the audiologist here. I’ll test your hearing, go through the results with you, and only suggest hearing aids if I think they’ll really help.
45 min
for a full first visit
$95
flat price for the test
60 days
to try hearing aids
1 day
to call you back
Is it time for a test?
Does any of this sound
familiar?
Tick any that apply. This isn’t a diagnosis. If your hearing changes suddenly, see a doctor the same day.
0of 6
Tick any that apply. Your answers stay on this page.
How hearing loss works
Why you can hear people
but miss words
In age-related hearing loss, the most common kind, high-pitched sounds fade first. Consonants like s, f, th and k are high and soft, while vowels are lower and louder. So speech can sound loud enough but still unclear.
Example hearing test result
The red line is the quietest sound the right ear can hear at each pitch. Anything above the line is missed. Hover or tap a letter to see an example word.
6
of 22 speech sounds are too quiet to hear without help.
Services
Our services
and prices
All our prices are listed. For hearing aids, we write down the full cost before anything is fitted.
01 of 04
Hearing test
A full test in a sound-treated room. Your results are explained on screen, and you take a written summary home.
Both ears
Speech in noise
Written summary
$95
Flat price, both ears
02 of 04
Hearing aids
Fitted and adjusted to your hearing, with a 60-day trial and aftercare for as long as you own them.
60-day trial
All major brands
Free follow-ups
$2,400
Starting price, per pair
03 of 04
Ear wax removal
Wax removal by microsuction. We check your ears with a camera first, and no water is used.
Microsuction
Both ears
Same-week slots
$65
Starting price, both ears
04 of 04
Tinnitus support
An appointment to assess your tinnitus and make a plan, including sound therapy options.
Assessment
Sound therapy
Follow-up plan
$120
Starting price
Free 15-minute hearing checks every weekday. Many insurance plans cover part of the cost, and we check yours first.
Hearing your family clearly again.
Timbre Hearing
418 Alder Street, Suite 2, Westbrook. Step-free entrance and a hearing loop at reception.
Your first visit
What happens at
your hearing test
Most people feel a little nervous beforehand. The test doesn’t hurt, and you can ask questions at any point.
01
0 to 10 minutes
A short chat
We ask what you’ve noticed, about your health, and what you’d like help with.
02
10 to 30 minutes
The hearing test
You listen to tones and words through headphones and press a button each time you hear one.
03
30 to 40 minutes
Your results
We show you your results on screen and explain them. You get a printed copy to keep.
04
40 to 45 minutes
Next steps
We agree on what to do next. If you don’t need anything, we’ll tell you.
Before your appointment
Three things to sort out before you come in.
1
Check your insurance
Many plans cover part of a hearing test. Call us with your plan details and we’ll check what’s covered before you come.
2
Pack these things
Tick them off as you pack.
3
Plan your trip
418 Alder Street, Suite 2, Westbrook. Free parking behind the building, a step-free entrance and a lift.
On the day
Try to avoid loud noise, like concerts or power tools, the day before your test. It can affect your results for a few hours.
Our team
Meet
the team
There are just two of us, so you’ll see the same face at every appointment.
Dr. Hannah Reyes
Doctor of Audiology, owner
Nine years of experience in a hospital audiology department before opening Timbre. She personally sees every new patient.
Callum Pryce
Hearing aid specialist
Fittings, repairs and follow-ups. If your hearing aid whistles, he fixes it quickly and professionally, usually the same day.
Independent
Not owned by any hearing aid company
Au.D.
A Doctor of Audiology at every first visit
35 years
Combined experience in hearing care
Licensed
Licensed audiologist, fully insured
Reviews
What our
patients say
A few things patients have told us after their visit.
★★★★★
Hannah explained my results slowly and didn’t rush me. I tried two pairs before choosing, and nobody pushed me either way.
Margaret, 71
Hearing aids
★★★★★
I expected a sales pitch. I got a clear explanation, a printed copy of my results and no pressure to buy anything.
Dev, 64
Hearing test
★★★★★
Callum fixed a whistle in my left hearing aid the same afternoon I called. He also showed me how to clean it properly.
Ruth, 67
Repairs and follow-ups
★★★★★
I’d stopped going to choir because I couldn’t follow. It took a few weeks to get used to the aids, but I’m back now.
Joseph, 69
Hearing aids
★★★★★
Quick and gentle. She showed me the camera picture before and after, so I could see what had been blocking my ear.
Anne, 74
Ear wax removal
★★★★★
The ringing hasn’t gone, and they never said it would. But I have a plan now, and most days it bothers me less.
Sam, 58
Tinnitus support
How much does a hearing test cost?
+
A full hearing test is $95. A 15-minute hearing check is free on weekdays and tells you whether a full test is worth doing.
Will I be pressured to buy hearing aids?
+
Does insurance cover it?
+
How long do hearing aids take to get used to?
+
Can someone come with me?
+
Is ear wax removal safe?
+
Timbre
Hearing
An independent hearing clinic on Alder Street, Westbrook.
Visit
418 Alder Street, Suite 2, Westbrook
Free parking behind the building. Step-free entrance and lift.
Get directions →
Built for Framer by Webray Studio
Opening hours
Mon to Thu
8:30am to 5:30pm
Friday
8:30am to 3pm
Saturday
9am to 12pm, 1st and 3rd
Sunday
Closed
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